EpiGrowth’s AI Practice Team has been partnering with Salesforce Agentforce Product Team members and Solution Engineers to bring a new integrated concept to life. Our new Accelerator, Signal Engine, integrates and harmonizes CRM data with data from multiple 3rd-party platforms...
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Recent online studies show that the average organization maintains hundreds of software applications and SaaS tools which is a reflection of increasingly complex IT environments....
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As a Salesforce Architect for the past six years in the biotech and life sciences industry, I have learned that scientific complexity, regulatory requirements, and specialized stakeholder relationships requires a unique CRM strategy for Sales and Service cycles....
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If it feels like every conversation in legal right now includes the phrase “AI,” you are not imagining it. There is real energy, real urgency, and if we are being honest, a fair amount of anxiety. That tension showed up clearly...
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In our last article addressing common issues raised at the LMA TWxSW Conference held in Denver on Oct 27, we examined the challenges plaguing many Law Firm Marketing departments and provided examples of how EpiGrowth can help your Firm optimize...
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On October 27, I joined the Legal Marketing Association’s TWxSW Conference in Denver, Colorado. In addition to meeting with some of the largest firms in the U.S., I attended conference sessions to learn more about the challenges that Marketing and...
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As someone with an academic background in life sciences and bioinformatics, I’ve always believed in the power of data to drive real-world change. Change not just in labs and clinical settings, but also across communities and humanitarian causes....
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Did you know poor data quality costs businesses $12.9 million a year? If you use Salesforce or another CRM such as HubSpot, chances are you’ve run into duplicate records. Imagine this: you follow up on a promising lead only to...
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Biotech and medical device companies operate in a fast-paced and complex environment - regulatory requirements are strict, product lines are technical, and customers range from hospitals to academic institutions to global distributors. As demand grows and product complexity increases, support...
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In the same spirit as our blog on maximizing AI features you're already paying for, we’re continuing our series on leveraging tools you may already be paying for but not utilizing in your Salesforce instance. There is an out-of-the-box Salesforce...
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