Data 360: Does It Matter and Is My Organization Ready
Recent online studies show that the average organization maintains hundreds of software applications and SaaS tools which is a reflection of increasingly complex IT environments....
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Sales and Service Cloud Insights for Enterprise Biotech Organizations
As a Salesforce Architect for the past six years in the biotech and life sciences industry, I have learned that scientific complexity, regulatory requirements, and specialized stakeholder relationships requires a unique CRM strategy for Sales and Service cycles....
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The Opportunities and Obstacles of AI for Law Firms
If it feels like every conversation in legal right now includes the phrase “AI,” you are not imagining it. There is real energy, real urgency, and if we are being honest, a fair amount of anxiety. That tension showed up clearly...
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Takeaways from LMA’s TWxSW Conference, Business Development Strategies from EpiGrowth, Part 2 of 2
In our last article addressing common issues raised at the LMA TWxSW Conference held in Denver on Oct 27, we examined the challenges plaguing many Law Firm Marketing departments and provided examples of how EpiGrowth can help your Firm optimize...
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Takeaways from LMA’s TWxSW Conference, Law Firm Marketing Strategies from EpiGrowth, Part 1 of 2
On October 27, I joined the Legal Marketing Association’s TWxSW Conference in Denver, Colorado. In addition to meeting with some of the largest firms in the U.S., I attended conference sessions to learn more about the challenges that Marketing and...
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EpiGrowth Embarks on the Blue Economy with Peace Boat
As someone with an academic background in life sciences and bioinformatics, I’ve always believed in the power of data to drive real-world change. Change not just in labs and clinical settings, but also across communities and humanitarian causes....
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Mastering Salesforce Data Deduplication with DemandTools
Did you know poor data quality costs businesses $12.9 million a year? If you use Salesforce or another CRM such as HubSpot, chances are you’ve run into duplicate records. Imagine this: you follow up on a promising lead only to...
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Agentforce for Biotech and Medical Devices: Modernizing Sales and Support with AI
Biotech and medical device companies operate in a fast-paced and complex environment - regulatory requirements are strict, product lines are technical, and customers range from hospitals to academic institutions to global distributors. As demand grows and product complexity increases, support...
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Unlock Hidden Value: Salesforce Integration for Slack Alerts
In the same spirit as our blog on maximizing AI features you're already paying for, we’re continuing our series on leveraging tools you may already be paying for but not utilizing in your Salesforce instance. There is an out-of-the-box Salesforce...
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Designing Salesforce Communities that Work
We always start with wireframes and mockups when designing a Salesforce Customer or Partner community for our Clients. We use tools like Figma or Balsamiq to communicate ideas. These tools are critical because they visualize the structure and flow of...
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