Integrate Device Usage Data |
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Integrate Device Usage Data (with your CRM)

Integrate Device Usage Data
(with your CRM)

Discovery and Design

Map out the process flow, data mapping, and IDs across platform(s).

 

Integration Strategy

Build or buy a solution that will connect your product to your CRM.

 

CRM updates

Display the Customer’s near real-time activity for respective CRM users.

 

Internal notifications

Define and activate CRM notifications based on your Customer’s usage data.

 

Tie in Customer Support

Give your CS team insight into recent usage data for faster triage.

 

Analytical Insights

Build reports to identify trends, give a holistic snapshot of the Customer and markets.

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